Privacy Policy

Ecolux.md respects the consumer’s right to protect personal data and ensures enhanced confidentiality of information provided by the company’s clients. Therefore, we take full responsibility that all information received from the user during the use of the ecolux.md website will be used strictly for the intended purpose and reliably protected from unauthorized access by third parties.

Ecolux.md clients should know that their personal data will be stored and processed to:

– Fill the company’s information base for the preparation of statistical reports;
– Inform about new profitable offers, discounts, promotions of ecolux.md and other events organized by our company through various communication channels (email, SMS messages, push notifications, etc.).

The collection and processing of personal data are carried out using various methods and specific tools, such as: storing forms filled out by users, online surveys in the company’s database, tracking website traffic using professional software, managing newsletters, using special applications, etc.

Some sections of the site require registration, subscription, or filling out forms, for which the user is asked for certain data. The requested information is used for identification, confirmation, account completion. Subscription cancellation can be made immediately, without requiring any additional confirmation.

All data is used for information and service improvement. The terms of the privacy policy apply only to data voluntarily provided by the user.

Thus, the ecolux.md site collects personal data of users obtained with their voluntary consent for the following:

– Confirmation / sending / payment of the invoice;
– Resolving problems related to placed orders, services, and purchased goods;
– Providing access to certain services;
– Periodic sending of news or other information about upcoming discounts, promotions, bonuses in electronic form;
– Customer feedback;
– Statistical purposes.

In some cases, ecolux.md uses users’ IP addresses (Internet Protocol Address) and other data unrelated to personal information without their voluntary consent. For example, the time of visiting the site, the place from which the site was entered, browser version, operating system, are used to monitor the following aspects:

– Site administration;
– Analysis, identification of user interests;
– Use of data for demographic statistics;
– Improvement of site navigation.